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Product description

Swift Lines Earrings

$35.00 + $2.00 Flat Rate Shipping

Delivery and Order Info

ACT NSW NT QLD SA TAS VIC WA
When do you deliver:
Orders are processed between 1-3 working days of being placed and then posted using the Australia Post tracking service to provide additional security for items purchased.
Returns and General Order considerations:
If you do not absolutely love your silver and meet the following conditions, we will gladly have it returned.

Our policy lasts 10 business days. If 10 business days have passed since you received your purchase, and you have not contacted us via email as per the below conditions, unfortunately we can’t offer you a refund or exchange.

To complete your return or exchange request, we require a receipt or proof of purchase, and that you follow the below.

Email enquiries@rubysilver.org.auand provide:
Your name
The address provided with your order
Item(s) purchased
Date of purchase
Reason for return
Request for either exchange or refund
Please note that the above details that are emailed to us, must match exactly to your recent order.

Mail your item(s) in their original packaging to:
PO Box 76

1626 High St

Glen Iris, 3146

Melbourne, Australia

Please note that:

Returned merchandise must include Ruby Silver packaging and tags and be in its original condition. If the items have been worn extensively or damaged, we cannot offer a return or exchange.
Refunds will be made in the form of the original payment. Once your return is received and processed, a refund will be issued for the merchandise amount. Please allow up to 10 business days for the refund to appear in your account.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We will not be responsible for lost return packages so you may wish to use a tracking number or some method of secure postage.
Refunds or exchanges are only offered for goods purchased directly from this website (www.rubysilver.org.au) via our online store.
Exchanges are subject to stock availability.
Once received we will notify you if you have met the above return conditions via email, and if successful, we will send out an exchange or refund as per your request. We have the right to inspect each return item and to assess at our discretion whether it meets the return conditions. If we do not deem it to have met these conditions (e.g. it is not in original condition) we are not under any obligation to provide a refund or exchange, and will instead return the item.

If you have any questions about your order, the products featured on this website or any general enquiry, please email enquiries@rubysilver.org.au.
Flat rate shipping across all purchases from this seller
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Ruby Silver

About the seller

I'm Jessica and I design Ruby Silver jewellery, manage its delivery to you and see that 100% of Ruby Silver profits are used to support the education of girls in India. I also regularly visit the girls we support to check in.

I have a passion for running this business as a smart and socially responsible organisation that gives back.

I took my first trip to India in 2009 as a spritely 18 year old. I was full of adventure and excitement, which pretty quickly turned into desperate panic when I arrived in Mumbai in the middle of the night. But after 7 years , 8 trips back to India and continuous contact with my friends who live there, to me, the country is magical.

The Ruby Silver team spans Australia and India and together we work to ensure that 100% of the profits from every sale deliver items to the girls such as uniforms, blankets and stationary. We work closely with our partner NGOs to create real and lasting support.

Please get involved - Like Share and Wear!

How this purchase helps

  • Local communities
  • Economic empowerment
  • Employment
  • Fairtrade